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You will have 30 days to return an item for refund or exchange on all products on our shop.

WE DO NOT ACCEPT RETURNS ON Customised and commissioned products*

ALL PRODUCTS MUST ME RETURNED IN THE SAME CONDITION THEY ARRIVED.

Please do not hesitate to contact us with any issues

If you are based in Haringey, We offer free delivery service for hyper-Local orders.

For anywhere else in the UK, you will pay standard shipping rates based on the size and weight of your package. Options for faster services will be available at checkout.

Intenational shipping fees are similar to the above- you will pay no more than the cost of posting the product to you. Prices will be accurately calculated for you at checkout

All PLASTIQUE Products are created using 100% single-use waste plastics.

The plastic used in PLASTIQUE products is sourced within our London borough of Haringey- where our studio is based in South Tottenham N15.

There are several ways the plastic is collected:

1). Founder Sian Dorman does regular plastic requests either via our mailing list email or social media stories requesting local residents household recycling. Sian then plans a route and collects these from those who respond.

2). We use the app 'Olio' to request specific products needed for a collection and users of the app collect these for us here at PLASTIQUE. Again we plan a trip and collect all materials.

3). Founder, Sian will collaborate with haringey based litter picking groups and make use of items found on the pick.

All PLASTIQUE'S earring findings are 100% 925 sterling silver to suit the needs of those sensitive to other metals.

At the moment our necklace cords are mostly silver plated but we are in the midst of transferring to 100% sterling silver due to demand.

All information is clearly listed on the product descriptions section of the item pages.

All Plastique products are handmade by Founder Sian Dorman alone in her London, South Tottenham N15.

All elements of PLASTIQUE are run by Sian with no other employed staff.

All products are hand cut, designed and heat fused to create beautiful new pieces that you can dress yourself or your home with.

Studio 18, Gaunson Creative Studios, Unit 5 Gaunson House N15 4QQ

Do you have a special idea for a product you would like to be created from scratch?

Have you seen an exsisting product you that would like customised or adjusted in some way?

Get in touch with us for:

- A quote on a large scale artworks created to fit your specific wall space

- A piece of art or jewellery you have an idea you want to come to life for the exact same fee as the equivellant size on our shop

- Have you collected your own waste plastic that you would like to be reinvented into a new item you can cherish?

When you reach checkout you will have two options:

You can either check the box that says 'This is a gift' which means that the item will be packaged without any prices and will be sent to the persons address directly at no additional cost.

Option two is to have your item gift wrapped at an additional cost.

If this is a Jewellery product, This means that your item/s will be wrapped in a gift box with branding and packaging to make your item look extra special.

All artwork will be packaged in recycled bubble wrap and covered with brown packaging paper.

Jewellery products can be flexible as some plastics are and will sometimes bend, fold or crease but should easily bounce back into original form.

- store hanging or laying flat to maintain shape and structure.

PLASTUQUE products should be stored away from constant sunlight- this is because direct sunlight excellerates the rate of plastic regeneration (like an old rubber band! brittle and crumbly).

Don't worry- this wont happen unless left hung at a window all year around.

Any framed artwork without a glass or perspex protective layer should not be hung in direct sunlight.

If you have any queries concerning the care of your items please do not hesitate to contact me at any point.