FAQs

All PLASTIQUE Products are created using 100% single-use waste plastics.

The plastic used in PLASTIQUE products is sourced within the London borough of Haringey- where our studio is based in South Tottenham N15.

There are several ways the plastic is collected:

1). Founder, Siân Dorman does regular plastic requests either via a newsletter email or social media stories. Requesting for our local residents to save household recycling. Siân, then plans a route and collects these from those who respond.

2). We use the app 'Olio' or 'Freecycle' to request specific products needed for a collection and users of the app collect these for us here at PLASTIQUE. Again, we plan a trip and collect all materials.

3). Founder, Siân will collaborate with Haringey based litter picking groups and make use of items found on the pick.

4) Siân collects it herself on travels

5) We collaborate with local businesses to reduce their soft plastics and bottles and containers. This saves them money, and helps us and our small business.

PLASTIQUE earrings are 100% 925 sterling silver to suit the needs of those sensitive to other metals, unless requested otherwise.

At the moment our necklace cords are silver plated but we are in the midst of transferring to 100% sterling silver due to demand.

All information is clearly listed on the product descriptions section of the item pages.

PLASTIQUE earrings are created using sterling silver hooks as a standard, but we carry a wide range of findings in the studio that we can easily replace your design with, studs are one of these.

We also keep plastic hooks and studs for those who have an allergy to metals.

All PLASTIQUE products are handmade by Founder Siân Dorman, in her London, South Tottenham N15 Studio.

All elements of PLASTIQUE are run by Siân with no other employed staff. We do however, hire freelance staff during busy times of year. We also occasionally take on interns.

All products are hand cut, designed and heat fused to create beautiful new pieces that you can dress yourself or your home with.

Studio 18, Gaunson Creative Studios, Unit 5 Gaunson House N15 4QQ

Do you have a special idea for a product you would like to be created from scratch?

Have you seen an existing product you that would like customised or adjusted in some way?

Get in touch with us for:

- A quote on a large scale artworks created to fit your specific wall space

- A piece of art or jewellery you have an idea and want to come to life

- Have you collected your own waste plastic that you would like to be reinvented into a new item you can cherish?

Visit our commissions page for more

When you reach checkout you will have two options:

You can either check the box that says 'This is a gift' which means that the item will be packaged without any prices and will be sent to the persons address directly

Option two is to have your item gift wrapped at an additional cost, also when you select this at the checkout.

If this is a Jewellery product, This means that your item/s will be wrapped in a gift box with branding and packaging to make your item look extra special.

All artwork will be packaged in recycled bubble wrap and covered with brown packaging paper with stickers and a business card included.

if you would like something more specific, please let me know by email or over the phone.

Jewellery products can be flexible as some plastics are, and will sometimes bend, fold or crease, but should easily bounce back into original form.

- Store hanging or laying flat to maintain shape and structure.

PLASTUQUE products should be stored away from constant sunlight- this is because direct sunlight accelerates the rate of plastic regeneration (like an old rubber band! brittle and crumbly).

Don't worry- this wont happen unless left hung at a window all year around.

Any framed artwork without a glass or perspex protective layer should not be hung in direct sunlight.

If you have any queries concerning the care of your items please do not hesitate to contact me at any point.

You will have 14 days to return an item for refund or exchange on all products on our shop.

These refunds will be granted minus the cost of posting and a further £3 to go toward the replacement of findings to be resold.

WE DO NOT ACCEPT RETURNS ON Customised and commissioned products*

ALL PRODUCTS MUST ME RETURNED IN THE SAME CONDITION THEY ARRIVED.

Please do not hesitate to contact us with any issues

If you are based in Haringey, We offer free delivery service for hyper-Local orders.

For anywhere else in the UK, you will pay standard shipping rates based on the size and weight of your package. Options for faster services will be available at checkout.

Intenational shipping fees are similar to the above- you will pay no more than the cost of posting the product to you. Prices will be accurately calculated for you at checkout